Setting your own pace

Lucky7even Casino responsible gambling: limits before play

You must be 18 or older to play, and every account carries deposit limits, loss limits, session time reminders, self-exclusion and cooling-off periods.

Set a deposit limit

Licensed & AuditedOperating under license OGL/2005/5994/630, issued by the Gaming Control Board Curaçao, with third-party audits by SIQ and eCOGRA

Four things to know

Your position here, in four lines

Lucky7even Casino N.V. has held its Curaçao licence since 2005, and these are the details worth keeping handy.

Minimum age18+

Regulator and licenceGaming Control Board Curaçao, OGL/2005/5994/630

Gambling Helpline Aotearoa0800 654 655

Limit and exclusion questions[email protected]

When it feels too much

Which limits can you set on your account?

Worth opening when a week of play starts to feel like a habit rather than a treat.

Spend less to play easier

Caps how much you can add to the account, so the money you set aside for play stays that amount. Switch it on before your first bet of the evening.

A ceiling for the night

Sets the point where a session stops counting as fun and simply costs money. Turn it on when you want a hard stop rather than good intentions.

Session time reminders

A quiet nudge at the length you chose, so an hour does not slip into an evening. Switch it on when you play on a screen without a clock in view.

How do I lock my account?

Locks you out of the account for the period you pick, so the choice is already made when the urge returns. Use it when you want a firm break.

Take a pause, keep the door open

Gives you a shorter, deliberate pause from playing without closing the door. Reach for it when you need distance, not a decision about the future.

A few minutes of care

A decision made before play, not after a loss

Changes take a moment to make, and yours are visible in the same place you set them.

Find your profile

Open your profile from the account menu and check the email address on file, since confirmation messages land there.

Seeing what is available

Look for the responsible gambling or limits area and read what each option covers before you choose one.

Pick the fitting one

Pick deposit, loss or session time depending on what you want to hold steady, and check the amount suits your budget.

Your limit in view

Save the setting, then reopen the page to see it listed; if it is missing, live chat can confirm it for you.

Signs that the evening has turned

Catching these early keeps a pastime small. A deposit limit or a cooling-off period you set in your Lucky7even Casino account is the first step, taken on a quiet day rather than after a heavy one.

Any one of these is worth a second look, not just all of them.

Chasing a lost deposit with another
Playing past the time you planned
Hiding sessions from family
Borrowing money to keep playing
Feeling flat when you are not playing
Lying about how much you spent
Sleep and work slipping behind

NZ support

Who can you call about gambling in New Zealand?

Talking to someone costs nothing and stays between you and them.

Gambling Helpline Aotearoa

A free, confidential line for players and for relatives, answered at any hour of the day or night all year. You can call to talk things through, or send a free text and someone replies. No name needed to start. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer support and cultural support for players and their whanau, with 18 clinics across the country. Call the freephone, text the short code, or visit weekdays during business hours to be matched with a counsellor. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site for anyone who gambles and for the people around them. It sets out signs of harm, practical tips for cutting back and a finder for support close to where you live. safergambling.org.nz

A day off or a long stop: pick one

Hours away, account kept. A cooling-off period holds your access for hours or a few days while your account stays open. You switch it on from the responsible gambling section of the casino account, and during that time you cannot deposit or play. It lifts on its own when the period ends.

How long would I be out? Self-exclusion closes your access for a long period of months and cannot be undone early. The operator also excludes a customer showing signs of problem gambling from all its platforms for up to two years. Start it in the account settings, and expect no play and no deposits until it ends.

Your own account as the register. New Zealand has no national self-exclusion register, so the casino account is where you exclude yourself. Use self-exclusion there for a long stop, or a cooling-off period for a shorter one. For anyone weighing it, the Gambling Helpline Aotearoa will talk it through first.

Before you decide

Answers for the moment you hesitate

Where something here is unclear, Lucky7even Casino would rather you asked than guessed.

Can I get advice if a family member plays too much?+

Yes. Gambling Helpline Aotearoa takes calls from relatives as well as players, on 0800 654 655 around the clock, and free text 8006 works too. The Problem Gambling Foundation also offers free counselling and family support through its clinics nationwide.

Does self-exclusion with you block me at other casinos?+

No. New Zealand has no national self-exclusion register, so choosing self-exclusion on your Lucky7even Casino account covers this account only. Other operators set their own arrangements separately, and you would need to approach each of them yourself.

How do I shut my account for good, not just pause it?+

Write to [email protected] and say plainly that you want the account closed permanently. Support answers around the clock and will confirm what happens next. Closing removes your access entirely if a break is what you are after.

If I change my mind, can a self-exclusion be lifted early?+

No. Once you choose self-exclusion, the period you picked runs to its end and cannot be shortened. That fixed length is the point of it, since a decision made in a calm moment should not be undone on an impulse later.

What does a cooling-off period change, and when can I play?+

A cooling-off period locks your account for a set stretch, so deposits and play stop while it lasts. Nothing is deleted and your details wait for you. Play is possible again once the period ends, and you can open the account as before.